Return and Refund Policy of

Honest Hydrogen team always focus on providing the best services and guidance to our users. Thus, we aim to offer a smooth experience to every viewer. We have a dedicated return policy for our buyers and users who check-in our site and buy our products.

We Provide 30-Day Flexible Return Policy:

We stand behind every one of our products when it comes to client satisfaction. We sell reliable services, and we value that every customer is unique and might have different thoughts regarding our products. Thus, if any client is not fully satisfied with our product, they can contact the Honest Hydrogen team. That is why the Honest Hydrogen team offers an instant 30-day return policy, which you can avail of at any time by connecting with our customer service team.

Returning an item within 30 days of getting it is easy with Honest Hydrogen. Just cover the return shipping, and we’ll assist you in getting your refund. Keep in mind, though, that some products might have a restocking fee based on the original manufacturer’s warranty. Now, to get that refund, make sure the item comes back to us in “Like New” condition, meaning it shouldn’t show any wear and needs to have ALL original packaging and accessories. We want it back just the way it left our hands!

We do check all returned products, and if they’re damaged, not in “like new” condition, or incomplete, we might reduce the credit. If you refuse the shipment or it’s undeliverable, you might face a 20% restocking fee plus return shipping fees.

In case we’ve already processed your order and can’t cancel it with the vendor, there might be a 5% cancellation fee. Keep in mind that specific return details can vary depending on the product’s original manufacturer, and there could be some restrictions. If you receive damaged or defective products, no worries! We’ll help you get an exchange processed. Once we get your item(s) back and make sure they’re in their original undamaged state, we’ll send you an email confirming your refund. Our goal is to make your experience with us as smooth as possible!

How to Contact Us for a Return?

In case you have any queries or need emergency guidance, you can contact our team at All you need to do is contact us through email and mention the return order along with the order number mentioned in your email. Honest Hydrogen team will assist you as soon as possible.

Our return policy is here to make sure you’re satisfied. However, it’s important to know that it depends on the policies set by our manufacturers. Generally, we offer a 30-day window for returns, making it easy for you to send back a product if you need to.

Remember, we’re here to help, so if you ever have questions or need assistance with a return, just reach out. We want your experience with us to be as smooth and stress-free as possible!

Honest Hydrogen Clean Return Policy

When you buy an Honest Hydrogen Clean from Honest Hydrogen, you get an extensive 75 days to truly experience the amazing benefits of hydrogen clean water that these machines produce. We want you to have plenty of time to see how it fits into your lifestyle.

If, for any reason, you’re not completely thrilled with your purchase, no worries! You can return it within the 75-day trial period. However, there are a couple of things to keep in mind. We deduct the shipping costs, and there’s a standard 15% restocking fee. We calculate this fee from the total purchase price to cover the processing.

Now, it’s essential to note that this generous 75-day trial is specifically for first-time Honest Hydrogen Clean buyers who make a retail purchase in North America (including the US, Canada, and Mexico). It doesn’t apply to wholesale purchases, trade-in/upgrade purchases, or promotions.

Our goal is to ensure you have the time and flexibility to make a decision that’s right for you. If you ever have questions or need assistance, feel free to reach out. We’re here to make your experience with Honest Hydrogen Clean as enjoyable as the water they produce!

Honest Hydrogen Go Return Policy

When you choose the Honest Hydrogen Go, your satisfaction is our priority. You have a worry-free window to explore and experience the benefits of this product. If, for any reason, you’re not entirely satisfied, you can return it within the specified trial period. Remember, there might be details specific to your purchase, so always check the provided information.

For the return, we don’t require any additional charges. Thus, if you would like to return Honest Hydrogen Go, then connect with us through our email so that our customer service team can instantly respond to you.

Honest Hydrogen Go+ Return Policy

Experience the Honest Hydrogen Go+ with confidence. You get a dedicated trial period to decide if it aligns with your needs. Not completely satisfied? No problem! Reach out within the trial window for a return. As always, check the details related to your specific purchase.

At Honest Hydrogen, we prioritize your satisfaction, and we understand that circumstances may arise where a return is necessary. The good news is that we’ve designed our return process to be as easy as possible, and here’s the best part – there are no additional charges for returns!

Honest Hydrogen H2 Machine Return Policy

Your satisfaction matters when it comes to the Honest Hydrogen H2 Machine. Take your time – you have a specified trial period to decide. If it doesn’t meet your expectations, we’ve got a return policy in place. Refer to the details provided for your specific purchase.

If you decide to return your Honest Hydrogen H2, all it takes is a simple connection with our customer service team through email. Our dedicated team is committed to providing swift responses, ensuring that your return inquiries are addressed instantly.

Honest Hydrogen H2 Faucet Return Policy

Enjoy the benefits worry-free with the Honest Hydrogen H2 Faucet and H2 Server. If, for any reason, you’re not completely happy, our return policy is here to help. Be sure to check the specifics outlined for your particular product.

We believe in transparent and efficient customer service, and our no-additional-charge policy reflects our commitment to making your experience with Honest Hydrogen a positive and stress-free one. Your satisfaction matters, and we’re here to assist you every step of the way in the return process.

Honest Hydrogen H2 Server Return Policy

Your satisfaction with the Honest Hydrogen RO System is essential. If you need to return it, follow the outlined return policy for a seamless process. Always refer to the provided details for clarity on the return process.

Don’t hesitate to reach out to us via email for any Honest Hydrogen Go returns. Your feedback and experience are invaluable to us, and we’re here to make sure your journey with Honest Hydrogen is nothing short of exceptional.

Honest Hydrogen RO System (Tankless Reverse Osmosis) Return Policy

When you choose the Honest Hydrogen RO System from Honest Hydrogen, we want you to experience its benefits fully. Enjoy an extensive 75 days to see how this fantastic machine produces a hydrogen RO System that could transform your lifestyle.

If, for any reason, your purchase doesn’t leave you completely thrilled, no need to worry! You have the flexibility to return it within the 75-day trial period. Here are a few essential details to keep in mind:

  • We deduct the shipping costs from the refund amount. This ensures a fair process for both of us.
  • There’s a standard 15% restocking fee calculated from the total purchase price. This fee helps cover the processing of your return.

Our goal is to give you ample time to decide if the Honest Hydrogen Clean is the right fit for you. If you ever have questions or need assistance, feel free to reach out. We’re here to make your experience with Honest Hydrogen as enjoyable as the clean water it produces!

Honest Hydrogen Replacement Filters Return Policy

If the Honest Hydrogen Replacement Filters aren’t what you expected, our return policy addresses that. Reach out within the specified timeframe for a hassle-free return. Check the details related to your specific purchase for clarity.

Experience the ease of returning with Honest Hydrogen – where your satisfaction takes centre stage. What sets us apart is our commitment to making the return process hassle-free, and here’s the kicker – we don’t burden you with any additional charges.

Honest Hydrogen Ultimate Digital Faucet Return Policy

Your happiness is crucial with the Honest Hydrogen Ultimate Digital Faucet. If it’s not meeting your expectations, our return policy is here to assist. Detailed information for your specific purchase is available – make sure to take a look.

If you find yourself considering a return for the Honest Hydrogen Go, it’s as simple as reaching out to our customer service team via email. The magic happens when you connect with us – our responsive team ensures an instant and efficient response to your return inquiries.

At Honest Hydrogen, transparency and customer satisfaction are at the core of our values, and our no-additional-charge policy underscores our dedication to providing you with a seamless and positive experience.

Honest Hydrogen Water Pitcher Return Policy

We want you to be delighted with your Honest Hydrogen Water Pitcher. If that’s not the case, our return policy ensures a straightforward process. Check the provided details for your specific Water Pitcher purchase.

Each product comes with its unique return policy, so if you ever have questions or need assistance, don’t hesitate to get in touch. Our aim is to make your experience with Honest Hydrogen as enjoyable and stress-free as possible!

What to Do in Special Cases?

Exceptions to the Return Rule:

Some items, like custom orders (think personalized invoices), special discounts, and sale items, might not fit under our regular 30-day Return Policy. If you have questions or concerns about a particular item, please reach out to us. We’re here to help and make sure you have the info you need. Your journey with Honest Hydrogen is important to us, and we’re here to make returns as effortless as possible, ensuring that your interactions with us are always met with convenience and care.

Dealing with Damages:

If you spot any damage when you receive your product, it’s important to let us know right away. When you’re signing for the delivery, take a look and, if needed, notify us immediately. Send over some photos and/or videos to on the same day. We’re here to assist with refunds for defective, damaged, or incorrect merchandise you might receive.

Important Note on Damages After Use:

Now, if something happens to your item after you’ve used it, like accidental damage, it might not be eligible for a refund unless it falls under the manufacturer’s warranty. The key here is to reach out to us so we can guide you through the best course of action.

At Honest Hydrogen, we’re committed to making sure you’re taken care of, no matter the situation. If anything seems unclear or you’re unsure about your specific case, don’t hesitate to get in touch. We’re here to make your experience as smooth as possible!

Policy for Product Cancellation

If you decide to cancel an order, give us an email or give our customer service team a call ASAP to avoid any return shipping fees. If the cancellation request comes in before we start processing your payment, you’re in luck – you’ll get a full refund. However, if the items have already shipped, the order will follow our 30-day Return Policy, and return shipping costs will apply. It’s important to note that not all orders can be cancelled, so be sure to check with us.

Payment Processing Fee:

Orders cancelled after payment processing might face a payment processing fee of around 3%, depending on the payment processor. It’s just a little something to cover the handling of the payment.

Manufacturer’s Cancellation Policies:

Our Cancellation Policy relies on what our individual manufacturers say. Keep in mind that not all orders can be cancelled, so we’ll do our best to guide you based on their policies.

For Honest Hydrogen Go products, Honest Hydrogen charges a 6% cancellation fee. Unfortunately, Schiller Bikes orders aren’t eligible for cancellation, so make sure you’re certain before placing that order.

Cancellation might seem a bit tricky, but we’re here to help. If you have any questions or need assistance, reach out to Honest Hydrogen’s team now. We’re here to make sure the process is as smooth as possible for you!

Honest Hydrogen team believe in transparency and fairness when it comes to returns. Our goal is to make the process as straightforward and stress-free as possible for our valued customers.

We understand that each situation is unique, and exceptions may apply. Our commitment is to guide you through the process, ensuring your satisfaction and providing clarity every step of the way. If you have any questions or need assistance, our dedicated customer service team is here to assist you.

Our Focus Regarding Return Policy:

Our primary goal with the return policy is to prioritize your satisfaction. We make sure every customer has a positive shopping experience. We aim to provide clear guidelines and a hassle-free process that empowers you to make decisions confidently. Understanding that unique circumstances may arise, our customer service team is dedicated to addressing your concerns promptly. We’re here to guide you through the return process, making it as smooth and stress-free as possible.

We aim to focus on our client satisfaction and flexibility. Honest Hydrogen team is always at the edge to discover every possible solution according to their demands. Thus, the Honest Hydrogen team always focus on providing a generous 30-day return window, which reflects our commitment to giving you enough time to assess your purchase. We provide this extended period to make sure that you can thoroughly experience and evaluate the product at your convenience.

The Honest Hydrogen team values our clients’ time and needs. We always commit that not all situations are the same, and we aim to provide flexibility within the policy. Our goal is to find fair and reasonable solutions that align with both our guidelines and your specific needs. Ultimately, our return policy is crafted with your satisfaction in mind. If you ever have a question or concern, we’re here to listen, assist, and ensure your experience with Honest Hydrogen is unexceptional!